GDPR and Privacy Policy

STATEMENT ON PRIVACY AND PROTECTION OF PERSONAL DATA

INTRODUCTION - NOTE

Using the www.dentalpoints.net portal or other services provided by Dentalpoints.net customer support, i.e. Agendum d.o.o. you accept the General Terms and Conditions found at the link www.dentalpoints.net/general-terms-conditions.

Terms used in this Statement:

Portal user – every visitor to pages on the domain dentalpoints.net and all its subdomains.

System – all dentalpoints.net pages and all services, including user, logistical and operational, which are available to users in any interactive form, including entities (clinics) that are presented through the system.

Using the portal and other appropriate forms (services, services...) - by using is meant visits to stations, sending data via forms, email or other communication channels and all other forms not mentioned that mean interaction between you and the system, or us as the manager of the portal By any form of use, you confirm that you are familiar with the relevant provisions related to the use of your personal data and that you agree to use your data in the manner described and enabled by the functionality of the portal.

If anything about the use of data or the work model is unacceptable or unclear to you, please do not submit any personal data or inquiries to us before clarifying all open questions related to GDPR provisions and the use of your personal data in direct contact with us. You can get an additional explanation related to the GDPR and the way your personal data is used via email [email protected] or by phone at +385 1 8000 675.

PERSONAL DATA PROTECTION - STATEMENT

The company Agendum d.o.o. from Pazin, Stancija Pataj 46 b, (hereinafter the Company) is the manager of the processing of your personal data (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016).

PURPOSE OF PERSONAL DATA PROCESSING

The company collects and processes your personal data exclusively for the purpose of fulfilling the functionality and services that you, as a user, have initiated through your communication with the system. The company has a full legal and legitimate interest in processing your data because it is necessary in order to perform the functionality and provide the services that we have found. the system enables portal and system users. We emphasize that every interaction with the system is considered as consent for the processing of data given by the Portal User to the Company, the system or third entities that are necessary for the performance of the system's functions. By interacting with the system, you confirm that you have the right to submit all data that you communicate with the system. If you believe that you do not have this right or work on behalf of third parties, please do not submit any data to us until you are completely sure that you have the right to submit data.

TYPES OF PERSONAL DATA WE COLLECT

The company and the system only collect data necessary for the performance of the system's functionality. Data that are necessary for using the functionality of the system are: name and surname, contact information, location of residence or residence, gender, preferred language of communication, description of the desired dental or aesthetic intervention and other accompanying documentation related to the intervention in question. None of the above information is mandatory and you are free to decide which information you want to submit. If, on the basis of the provided data, we will not be able to do everything necessary for the services we are going to provide you with, we will send you a notification about the need to supplement the data.

The system also sets a specific set of cookies for the purpose of functioning. You can manage the set of cookies used by the system yourself by clicking on the cookie management link. You can request the deletion of your personal data at any time by sending an email to [email protected]. We will delete your personal data no later than 72 hours after receiving the letter.

You should regulate the deletion of personal data that, in accordance with the business model described in the description of the system's functionality, we have forwarded to third parties with each individual entity (clinic) to which we have forwarded the data. If you need, we can provide you with a list of third parties to whom we forwarded the data, upon request.

FIELD OF APPLICATION

What is stated in this document applies to all personal data of the Portal User that the system collects and processes.
Personal data is any data relating to an individual whose identity has been determined or can be determined (Article 4 of the General Data Protection Regulation).
Data processing means any procedure or set of procedures performed on personal data or on sets of personal data (Article 4 of the General Data Protection Regulation).

PRINCIPLES OF PERSONAL DATA PROCESSING

We process the collected data only in accordance with the purpose for which the data was collected. Limitation of the amount of data: We collect and process only those data that are necessary to achieve the purpose of the processing.

Legal, fair and transparent processing: We process data in accordance with applicable laws relating to the processing of personal data and in accordance with the best business practices for data protection. Accuracy of data: The user of the portal has the right to view the data and correct their data at any time.

Limiting the time of data processing and storage: We process and store data only as long as is necessary to fulfill the purpose for which the data was collected or as required by applicable regulations, with a special note that certain data such as name and surname, as well as contact information , and other data that you voluntarily gave us to keep for a maximum period of 7 years.

SECURITY AND PROTECTION OF PERSONAL DATA

Security of personal data: The System and the Company do everything to ensure the confidentiality of personal data. If you notice anything, a procedure, a model or the like that could threaten data security, we will be grateful if you let us know.
Data sent by the Portal User or automatically recorded through the portal's functions are used in accordance with this statement, i.e. the Personal Data Protection Act and the Electronic Communications Act.

CUSTOMER RIGHTS

In accordance with the General Data Protection Regulation, the client has the following rights:

• Right of access to data
• Right to rectification and erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Rejection of automated procedures including profile creation

To exercise any of your rights, please contact us at [email protected] or one of our contacts (tel, WhatsApp...)

HOW TO COLLECT PERSONAL DATA

• We collect data about our clients in the following ways:
• In person at the meeting
• By telephone
• Through email, WhatsApp, forms and communication tools on social networks
• Through the web form on the portal dentalpoints.net

DATA TRANSFER TO THIRD PARTIES

We forward the Portal User's data to third parties if this is necessary for the purpose for which the user has given consent.

CONTACT

The client can exercise his rights from the General Data Protection Regulation by submitting a request to the email address [email protected] If you suspect a violation of your personal data, please send a report to the email contact address. If you want to submit an application, you can also submit it to the Agency for the Protection of Personal Data to the email [email protected] or to other AZOP contacts published at https://azop.hr.